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TEXT MESSAGING

We are using Text Messaging reminders for our Appointments at the Surgery.  If you would like to be excluded from this service please contact reception.


CORONAVIRUS:

If you have travelled from China or have been in contact with someone confirmed as having Coronavirus in the last two weeks, you may be at risk of Coronavirus. Please do NOT leave the house. Instead, ring 111 if:

  • You have been in China in the last 14 days and develop cough, fever or shortness of breath; or
  • You have been in Wuhan or Hubei Province in the last 14 days or have been in contact with someone confirmed as having Coronavirus, even if you feel well

80% of patients surveyed since 1st January 2018 said they would recommend to their friends and family.
Updated 01.09.18

If you would like to register we are open Monday to Friday 8am until 6:30pm. Please come into reception with photo ID and proof of address.


Improved Access

This is a new initiative across Somerset whereby patients can make appointments at extended times (up until 8pm at night Monday-Friday and on Saturday mornings) at other practices across the local area. Practices working together to deliver extended access to appointments in this local area are: Springmead Surgery, Tawstock Medical Centre, Essex House Medical Centre, Church View Surgery, The Meadows Surgery, Summervale Surgery, West One Surgery and Langport Surgery.

Appointment types will vary, some being face to face and some on the 'phone and there will be a mixture of pre-bookable and same day appointments available across the week. They may be with a doctor but could also be with another healthcare professional such as a primary care practitioner or a nurse. We are keen to balance the importance of continuity of care with convenient access for patients whilst ensuring that the service is safe.

To book an evening or weekend appointment please contact your registered practice during normal opening times, this will help us to signpost you to the most appropriate option for your particular problem. By contacting us we can fully explain the process, ensure that the booking is appropriate (as we hope to be able to meet your needs by offering an appointment with your usual GP) and cover all the relevant information (and consent) that we need to before we book an appointment for you.


Surgery Closures for Meetings and Staff Training:

Tuesday January 28th 2020  1pm - 2:30pm

Thursday February 6th 2020  1pm - 5:30pm

Tuesday February 25th 2020  1pm - 2:30pm

Tuesday March 31st 2020  1pm - 2:30pm

Tuesday April 28th 2020  1pm - 2:30pm 

Tuesday May 26th 2020  1pm - 2:30pm

Tuesday June 30th 2020  1pm - 2:30pm

If you require a GP urgently during these times please ring 01460 63380.  


PATIENT GROUP

Patients today rightly want more say in their own healthcare, they are better informed and expect to be treated as whole people, not just as a condition or ailment.   We would like to hear your views on how we can improve services at Springmead Surgery. You can have your say by becoming part of the Springmead Surgery Patient Participation Group.  For more information or to download a sign up form please click here


ONLINE SERVICES

Patients can now register for Patient Access. Patient Access is an online service that allows patient to order repeat prescriptions, book nurse appointment and view their allergies and test results. 

If you would like to sign up for this service please come into the surgery with two forms of ID. One photo ID (passport, driving licence etc) and one proof of address, such as a utility bill or bank statement. We will need to take a a copy of your ID  and we will post out the documentation you need to set up an online account. 

 


NAMED GP FOR ALL PATIENTS

 

In line with new regulations, each patient has a named, accountable GP on their clinical record, and this is the GP they are registered with. If you are unsure of whom this is please ask at Reception.

 

This GP has overall responsibility for your care but you can request an appointment with any GP that is available.

 

If you have a preference as to who your named GP is please let us know and we will make all reasonable efforts to accommodate your wishes.

 


All GP practices are required to declare the mean net earnings (eg. Average pay) for GPs working to deliver NHS services to patients at each practice.  This is required in the interests of the greater public accountability recognising GP pay is ultimately funded from tax paid by the public.                                                                                                                 

                                                                                                                               

The average pay for GPs working in  Springmead Surgery in the last financial year was £33263 before tax and national insurance.  This is for 0 full time GP,6 part time GPs and 0 locum GPs who worked in the practice for more than six months.)                                                                                                                           

 

 


CQC Report

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(Site updated 05/02/2020)
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